Overview
This article details the steps to request a permit refund.
Steps
-
Access the Parking Forms Library at https://www.nvcc.edu/student-resources/parking/forms.html and download the Permit Refund Request (Form 105-083).
Note: The form can also be requested at any Parking Services Office location.
-
Fill out the Permit Refund Request Form.
Note: All fields in the Customer Information section are required and must be completed. Do not fill out any information in the For Office Use Only section.
-
Return the filled out/signed form to the Parking Services Office.
Note: Online purchase refund requests can be submitted to any Campus Parking Service Office or emailed to parking@nvcc.edu.
Note: Refunds for Over-the-Counter purchases must be submitted to the campus at which the original purchase was made.
Note: To be eligible to receive a refund, the form must be received by the earliest add/drop date (Census Date) as listed in the Schedule of Classes or within three (3) business days of class cancellation/moved off- campus. If classes were dropped after the add/drop date (Census Date) or you have an outstanding parking debt, you are not eligible to receive a refund.
-
Your request form will be reviewed by the Parking Services Office and if approved, it will be processed.
Note: Over-the-Counter and Online credit card transactions will be refunded back into the original credit card.
Note: Refunds for NOVACard Transactions will be refunded back into the student’s NOVACard account.
-
If your form is submitted past your earliest add/drop (Census Date), you may request an exception to the permit refund policy by writing a Letter of Explanation and including appropriate documentation with your form.
Note: Exception requests will be submitted to the Director of Parking and NOVACard Services or designee for review and approval. You will be notified of the decision via telephone or email. All correspondence by email requires the use of your College email address.
Additional Resources
N/A
Contact Information
If you experience any issues following these steps, please contact NOVA Parking Customer Support at parking@nvcc.edu.