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Overview
This article details the steps to set up myNOVA (VCCS) Multi-factor Authentication (MFA) with Time-Based One Time Password (TOTP) notification using your mobile device.
Edit Profile Settings
Note: You must enter your mobile number in SIS to set up and use MFA. Follow these instructions to enter your mobile number in SIS.
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Go to https://nvcc.my.vccs.edu/.
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Enter your myNOVA (VCCS) username and click the GO button.
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Enter your myNOVA (VCCS) password and click the GO button.
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Click the 
icon at the top of the Applications page and select Reset TOTP.
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Click the Yes button when prompted.
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Click the icon at the top of the Applications page and select Profile Settings.
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Click the Edit Profile button when prompted.
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Select the MFA TOTP checkbox, select Authenticator - TOTP as your preferred authentication method, and click the Save button.
Note: If Authenticator - TOTP does not display as an available preferred authentication method in the drop-down menu, first click the Save button and then repeat Steps 6-8.
Note: It is highly recommended you select multiple authentication methods as options to ensure a backup in case of any issues.
Set Up the Authenticator App
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Go to https://nvcc.my.vccs.edu/.
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Enter your myNOVA (VCCS) username and click the GO button.
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Enter your myNOVA (VCCS) password and click the GO button.
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Select an authenticator app to use. If you do not have the app, scan the QR code to download the app and click the NEXT button. If you already have the app, click the NEXT button.
Note: The following steps detail using the RapidIdentity App on an iPhone. Steps and screens may vary based on the authenticator app selected and the device used.
A screen displays with a QR Code to scan with the authenticator app.
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In the authenticator app, tap the + icon in the upper right corner.
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Tap Scan QR Code.
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Scan the QR code with the authenticator app.
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Tap Submit.
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A message displays in the authenticator app stating the user was successfully created. Tap OK.
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Click the NEXT button in the screen.
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Enter the One Time Password displayed on the authenticator app into the screen that displays.
Note: Select the Remember this computer for 30 days checkbox to not be prompted again for the TOTP code for 30 days.
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Click the GO button to complete the MFA TOTP set up.
Sign In to myNOVA (VCCS) using MFA with TOTP
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Go to https://nvcc.my.vccs.edu/.
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Enter your myNOVA (VCCS) username and click the GO button.
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Enter your myNOVA (VCCS) password and click the GO button.
A screen displays prompting you to enter the One Time Password from the authenticator app.
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Open the authenticator app.
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Enter the One Time Password displayed on the authenticator app into the screen that displays.
Note: Select the Remember this computer for 30 days checkbox to not be prompted again for the TOTP code for 30 days.
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Click the GO button to complete the sign in to myNOVA (VCCS) using MFA with TOTP.
Additional Resources
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Contact Information
If you experience any issues following these steps, please contact the IT Help Desk by phone at 703-426-4141 or through the IT Help Desk NOVAnet Page.