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Overview
This article details the steps to search the Knowledge Base in the NOVA Services Portal for instructional articles and self-help solutions.
Steps
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Go to the NOVA Services Portal: https://services.nvcc.edu/
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Click Sign In in the top right corner.
- Enter your myNOVA (VCCS) username and then click the GO button.
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Enter your myNOVA (VCCS) password and then click the GO button.
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Use Multi-factor Authentication (MFA) to login. Please refer to MFA for myNOVA (VCCS) for the detailed steps.
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Once authenticated, click the Knowledge Base button or select Knowledge Base in the navigation bar.
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The Knowledge Base page displays, listing available articles by category, popular articles, and your recently visited articles. Select a Knowledge Base category to view the additional sub categories.
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Select the article link to view the article.
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You can view a PDF version of the article, subscribe to alerts for any changes, share it, print it, or add it to your favorites to bookmark it for easier access.
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You can select Search below the navigation bar to display the Search page in order to perform a search for an article.
Additional Resources
N/A
Contact Information
If you experience any issues following these steps, please email TDhelp@nvcc.edu so a service team member can investigate and resolve the issue.