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Overview
This article details the steps to connect to GlobalProtect Virtual Private Network (VPN) on your NVCC-issued Windows or Mac device.
VPN allows you to create a secure connection to NVCC's network over the Internet. A VPN connection is required to access certain college resources, such as file shares or AIS. All NVCC employees with NVCC-issued equipment have access to VPN.
To access VPN, you must use the GlobalProtect VPN client which is pre-installed on all NVCC-issued equipment. Once you attempt to connect via GlobalProtect, you will be prompted for your NVCC network credentials and your Microsoft multi-factor authentication (MFA) verification.
Steps
Windows
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From the Windows Task Bar, use the search feature to find GlobalProtect.
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Select GlobalProtect in the search results.
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The GlobalProtect Connect dialog displays in the bottom right corner of your screen. Make sure the portal information is populated; if not, enter vpn.nvcc.edu in the field. Click the Connect button.
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Enter your NVCC username and password and then click the Connect button.
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Open the Microsoft Authenticator app on your mobile device to retrieve the Microsoft verification code (one-time password) associated with your account. Enter the one-time password and then click the Verify button to connect to VPN.
Mac
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Press the cmd + spacebar keys to display Spotlight Search and search for GlobalProtect.
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Select GlobalProtect in the search results.
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The GlobalProtect Connect prompt displays in the bottom right corner of your screen. Make sure the portal information is populated; if not, enter vpn.nvcc.edu in the field. Click the Connect button.
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Enter your NVCC username and password and then click the Connect button.
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Open the Microsoft Authenticator app on your mobile device to retrieve the Microsoft verification code (one-time password) associated with your account. Enter the one-time password and then click the Verify button to connect to VPN.
Additional Resources
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Contact Information
If you experience any issues following these steps, please contact the IT Help Desk by phone at 703-426-4141 or through the IT Help Desk NOVAnet Page.