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Overview
This article details the steps to reset your forgotten myNOVA (VCCS) password.
Steps
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Open your web browser and go to https://nvcc.my.vccs.edu/.
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Enter your myNOVA (VCCS) username and click the GO button.
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Select the Forgot Password? link.
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A message is sent to the email address associated with your account.
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Copy the claim code in the email message.
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Paste the claim code from the email message in the dialog and click the Next button.
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Enter and confirm your new password based on the following password security standards:
Your new password MUST be:
Your new password MUST meet 3 of the following:
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Minimum 1 lowercase letter
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Minimum 1 number
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Minimum 1 special character
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Minimum 1 uppercase letter
Do NOT use attribute(s):
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VCCS ID
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Last Name
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First Name
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Click the GO button to update the password, return to the myNOVA (VCCS) login, and login with the myNOVA (VCCS) username and new password.
Additional Resources
N/A
Contact Information
If you experience any issues following these steps, please contact the IT Help Desk by phone at 703-426-4141 or through the IT Help Desk NOVAnet Page.