What is it?
Our General Help service offers comprehensive support for general Zoom issues. Our team can provide an efficient solution to ensure that your needs are met. If you have questions about navigating our digital platforms, we're here to help.
Who is Eligible to Use it?
Faculty and Staff are eligible to use this service.
Where Can I Get It?
Use our General Support Form. This generic form is accessible from the Help Form button located in this page and ensures that all requests are directed to the appropriate support team.
How Do I Use It?
- Identify Your Need: Determine the nature of your issue or request.
- Submit Your Request: Provide detailed information about your issue, including relevant details.
- Follow Up: Once your request is submitted, you'll receive a confirmation and a ticket number for tracking. Our support team may contact you for additional information.