What is it?
Describe your service here. A few sentences is enough, but if you need to provide additional details please ensure that the formatting makes the text easy to read.
Who is Eligible to Use it?
Identify what Roles or Users/Groups are eligible to consume this service (request the service and submit incident tickets).
Standard Roles are: Student, Faculty, Staff. If a Role or User is VCCS based, please indicate as such in this section is specific actions must be taken with a VCCS identity profile.
Where Can I Get It?
Identify where the Service can be obtained. Typical procedures may include one of the following: self-service portal or down-loadable package provided a resource location you specify; submission of a Form that you create and include in your Service article; a General Technical Support Form submission (generic form available for all Services if a custom form is not created).
How Do I Use It?
Provide specific instructions on how to enable and/or authorize the service and include references to Knowledge Base (KB) articles here.