Overview
This article details the steps to check if GlobalProtect Virtual Private Network (VPN) is installed on your NVCC-issued Windows or Mac device. VPN allows you to create a secure connection to NOVA's network over the Internet. A VPN connection is required to access certain college resources, such as file shares or AIS. All NVCC employees with NVCC-issued equipment have access to VPN. To access VPN, you must use the GlobalProtect VPN client which is pre-installed on all NVCC-issued equipment. You can check to see if GlobalProtect is installed on your NVCC-issued device by following these directions. Once you attempt to connect via GlobalProtect, you will be prompted for your NVCC network credentials and your Microsoft multi-factor authentication (MFA) verification.
Steps
Windows
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From the Windows Task Bar, use the search feature to find GlobalProtect.
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If GlobalProtect is installed, you will see it in your search results.
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Once you select the application, you will see the GlobalProtect Connect prompt in the bottom right corner of your screen.
Mac
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Search for GlobalProtect on Mac. Press cmd + spacebar to display Spotlight Search.
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If GlobalProtect is installed, you will see it in your search results.
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Once you select the application, you will see the GlobalProtect Connect prompt in the bottom right corner of your screen.
Additional Resources
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Contact Information
If you experience any issues following these steps, please contact the IT Help Desk by phone at 703-426-4141 or through the IT Help Desk NOVAnet Page.