Set Up myNOVA (VCCS) MFA – Time-Based One Time Password (TOTP) Notification with the Microsoft Authenticator App

Overview

This article details the steps to set up myNOVA (VCCS) Multi-factor Authentication (MFA) with Time-Based One Time Password (TOTP) notification with the Microsoft Authenticator App using your mobile device.

Note: The Microsoft Authenticator App is ADA compliant and recommended for users with disabilities. The App is compatible with various assistive technologies, including screen readers, making it accessible for users with visual impairments.

Edit myNOVA (VCCS) Profile Settings

Note: If this is your initial login to the system, you do not need to edit your profile settings. Proceed to Set Up the Microsoft Authenticator App.

  1. Go to https://nvcc.my.vccs.edu/.

  2. Enter your myNOVA (VCCS) username and click the GO button.

Enter your myNOVA (VCCS) username and click GO button

  1. Enter your myNOVA (VCCS) password and click the GO button.

Enter your myNOVA (VCCS) password and click GO button

  1. Click the User icon icon at the top of the Applications page and then select Profile Settings.

Click the user icon and select Profile Settings

  1. Click the Edit Profile button.

Click Edit Profile button

  1. Enter a mobile phone number and alternate email address.

  2. Click the Save button.

Enter mobile number and alternate email address and click Save button

  1. Click the User icon icon at the top of the Applications page and then select Reset TOTP.

Click user icon and select Reset TOTP

  1. Click the Yes button.

Click Yes button

  1. Click the User icon icon at the top of the Applications page and then select Profile Settings.

Click user icon and select Profile Settings

  1. Click the Edit Profile button.

Click Edit Profile button

  1. Select the MFA TOTP checkbox, select Authenticator - TOTP as your preferred authentication method, and then click the Save button.

Select MFA TOTP checkbox, select Authenticator - TOTP as your preferred authentication method, and click Save button

Note: If Authenticator - TOTP does not display as an available preferred authentication method in the drop-down menu, first click the Save button and then repeat Steps 10-12.

Note: We recommend you select multiple authentication methods as options to ensure a backup in case of any issues.

Set Up the Microsoft Authenticator App

  1. Go to https://nvcc.my.vccs.edu/.

  2. Enter your myNOVA (VCCS) username and then click the GO button.

Enter your myNOVA (VCCS) username and click GO button

  1. Enter your myNOVA (VCCS) password and then click the GO button.

Enter your myNOVA (VCCS) password and click GO button

  1. Select the Microsoft Authenticator App. If you do not have the App, scan the QR code to download the app and then click the NEXT button. If you already have the App, click the NEXT button.

Select Microsoft Authenticator App, scan QR code to download the App, and click NEXT button

Note: The following steps detail using the Microsoft Authenticator App on an iPhone. Steps and screens may vary based on the device used.

A screen displays with a QR Code to scan with the Microsoft Authenticator App.

Screen displays with QR code

  1. In the Microsoft Authenticator App, tap the + icon in the upper right corner.

  2. Tap Work or school account.

Tap Work or school account

Note: If you are prompted to allow the app to access, tap Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.

  1. Tap Scan QR Code.

Tap Scan QR code

  1. Scan the QR code with the Microsoft Authenticator App.

Scan QR code with Microsoft Authenticator App

  1. Click the NEXT button.

Click NEXT button

  1. Enter the One Time Password displayed in the Microsoft Authenticator App into the screen that displays.

Note: Select the Remember this computer for 30 days checkbox to not be prompted again for the TOTP code for 30 days.

  1. Click the GO button to complete the MFA TOTP set up.

Enter One-Time Password in Microsoft Authenticator App

Enter One-Time Password and click GO button

Sign In to myNOVA (VCCS) using MFA with TOTP

  1. Go to https://nvcc.my.vccs.edu/.

  2. Enter your myNOVA (VCCS) username and then click the GO button.

Enter your myNOVA (VCCS) username and click GO button

  1. Enter your myNOVA (VCCS) password and then click the GO button.

Enter your myNOVA (VCCS) password and click GO button

A screen displays prompting you to enter the One Time Password from the Microsoft Authenticator App.

Screen displays prompting you to enter One-Time Password from Microsoft Authenticator App

  1. Open the Microsoft Authenticator App.

  2. Enter the One Time Password displayed in the Microsoft Authenticator App into the screen that displays.

Note: Select the Remember this computer for 30 days checkbox to not be prompted again for the TOTP code for 30 days.

  1. Click the GO button to complete the sign in to myNOVA (VCCS) using MFA with TOTP.

One-Time Password displayed in Microsoft Authenticator App

Enter One-Time Password and click GO button

Additional Resources

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Contact Information

If you experience any issues following these steps, please contact the IT Help Desk by phone at 703-426-4141 or through the IT Help Desk Web Page.

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Multi-Factor Authentication (MFA)
MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).