Reset Your Forgotten myNOVA (VCCS) Password

Overview

This article details the steps to reset your forgotten myNOVA (VCCS) password.

Steps

  1. Open your web browser and go to https://nvcc.my.vccs.edu/.

  2. Enter your myNOVA (VCCS) username and click the GO button.

  1. Select the Forgot Password? link.

  2. A message is sent to the email address associated with your account.

  1. Copy the claim code in the email message.

  1. Paste the claim code from the email message in the dialog and click the Next button.

  1. Enter and confirm your new password based on the following password security standards:

Your new password MUST be:

  • 14-100 characters long

Your new password MUST meet 3 of the following:

  • Minimum 1 lowercase letter

  • Minimum 1 number

  • Minimum 1 special character

  • Minimum 1 uppercase letter

Do NOT use attribute(s):

  • VCCS ID

  • Last Name

  • First Name

  1. Click the GO button to update the password, return to the myNOVA (VCCS) login, and login with the myNOVA (VCCS) username and new password.

Additional Resources

N/A

Contact Information

If you experience any issues following these steps, please contact the IT Help Desk by phone at 703-426-4141 or through the IT Help Desk NOVAnet Page.

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