Accessibility Services
Report an Accessibility Issue — NOVA strives to ensure that all digital and physical resources are accessible to everyone. Accessibility is a shared responsibility, and your input helps us improve access for everyone. If you experience difficulty accessing any college resource, service or facility, please report the issue using this form. We will review your request and work to address the concern in a timely manner.
About This Service
This service allows students, employees, visitors, and members of the public to notify NOVA of accessibility concerns so they can be reviewed and addressed appropriately.
Examples of accessibility concerns include:
- Inaccessible websites or documents
- Videos without captions
- Issues with assistive technology
- An inaccessible classroom or building
- Parking or pathway barriers
- Other obstacles that limit access to NOVA resources, services, programs or facilities
Key Information
- Available to students, faculty, staff, visitors, community members, and members of the public.
- A NOVA account is not required to submit a report. Accessibility concerns may be reported anonymously.
- Providing contact information allows NOVA to provide status updates or request additional information, if needed.
Submission Process
1
Select the type of accessibility concern you would like to report.
2
Provide details about the issue, including:
- Description of the accessibility barrier
- Location of the issue (if applicable)
- Website, document, application, facility, service, or program affected
- Any information that may assist with investigation and resolution
If you need immediate assistance or an accommodation while your concern is being reviewed, please indicate this in the form.
3
Choose whether to submit the report anonymously or provide contact information.
4
If you would like follow-up communication regarding your concern, provide your preferred contact information before submitting the form.
6
The report is routed to the Digital Accessibility Coordinator for review and coordination with the appropriate department.