IT Help Desk

IT Help Desk articles for end users

Articles (7)

Attach a Screen Capture to an Email or Ticket

This article details the steps to attach a screen capture to an email or ticket

Clear the Cookies/Cache from Your Web Browser

This article details the steps to clear the cookies/cache from your Google Chrome, Microsoft Edge, or Mozilla Firefox web browser

Clear the DNS Cache on a Windows or Mac Computer or from Your Web Browser

This article details the steps to clear/flush the DNS cache on a Windows or Mac computer or from your Google Chrome, Microsoft Edge, or Mozilla Firefox web browser

Forward an Email as an Attachment in Gmail

This article details the steps to forward an email as an attachment in Gmail

Forward an Email as an Attachment in Outlook

This article details the steps to forward an email as an attachment in Outlook Desktop App or Outlook Web App

IT Help Desk Frequently Asked Questions (FAQs)

This article details the common questions and answers about the IT Help Desk

Take a Screen Capture on a Windows or Mac Computer

This article details the steps to take a screen capture on a Windows or Mac computer