Knowledge Base

Categories (12)

Accounts and Access

Account creation and management, system access and password resets
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Buildings & Grounds

Buildings and grounds throughout NOVA’s individual campuses
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Canvas & EdTech

College-wide instructional technology projects that help faculty and staff use technology solutions that improve student outcomes
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Communication and Collaboration

End user email, productivity, and web conferencing services
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Human Resources

HR support and services
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File Management

Services for secure file management. Includes personal cloud file sharing, student and faculty content sharing and document imaging transfer
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IT Help Desk

IT Help Desk articles for end users
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NOVA Services Portal

NOVA Services Portal articles for end users
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Parking Services

Articles detailing how you can order a NOVA parking permit, pay or appeal a citation, and find information about parking rules and regulations
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Printing

NOVA provides campus printing services for Students, Faculty and Staff via ACEPrint and local printer installations
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Traka Key Box

A secure solution for managing keys; instructions for checking out and returning keys, ensuring proper key tracking and security
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NovaCard Services

These articles provide step-by-step guides to help you manage and get the most out of your NOVACard. Whether you need to add funds, upload your photo, or access services like GrubHub+ and mobile ID, these tutorials will walk you through each process.
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Articles (3)

Find and Access Library Resources Online

This article details the steps to find and access library resources online

Find NOVA Policies

This article details how to find NOVA's policies

Student IT Handbook

This article provides students a comprehensive overview of NOVA's information technology for students