Student IT Handbook

Accounts and Access

Change or Reset Your myNOVA (VCCS) Password and Retrieve Your myNOVA (VCCS) Username

Students can change or reset their myNOVA (VCCS) password without contacting the IT Help Desk. Refer to the following resources for more information:

Set Up Multi-factor Authentication (MFA) for myNOVA (VCCS)

Students are required to set up and use MFA to access myNOVA (VCCS) critical tools (i.e., Canvas, SIS, and Zoom).

There are three common methods for MFA using your mobile device: Push Notification, Text Notification, and Time-Based One Time Password (TOTP) Notification.

Canvas & Educational Technology Support Services (CETSS)

Collaborate using Canvas

Students can use Canvas as a tool for coordinating all their due dates and class events, submitting assignments online, taking quizzes, viewing their course grades, and engaging with their peers. Refer to the following resource for more information:

Use Respondus Lockdown Browser in Canvas

Students can use the Respondus LockDown Browser for quizzes in Canvas that require a LockDown Browser to prevent them from printing, copying, going to another URL, or accessing other applications while taking the quiz. Refer to the following resource for more information:

Communication and Collaboration

Communicate and Collaborate using Zoom

Students can use Zoom for instruction, video conferencing, and meetings. Refer to the following resource for more information:

Connect to the Campus Wireless Network (WiFi)

Students can connect to the Campus Wireless Network (WiFi) with their devices. Refer to the following resource for more information:

Download Mobile Apps on Your Phone

Students can download NOVA mobile apps through the iTunes App store and Google Play Marketplace. Refer to the following resource for more information:

Follow the College Policies and Student Code of Conduct

By enrolling at NOVA, a student accepts its policies and procedures and acknowledges the right of NOVA to take action, up to and including suspension or expulsion in response to misconduct. It is a student’s responsibility to become familiar with the student code of conduct. Refer to the following resources for more information:

Use Gmail to Access Student Email

Students can access their official NOVA email using Gmail. Refer to the following resource for more information:

File Management

Save and Share Large Files using MyDRIVE

Students can use MyDRIVE to save and share large files with others. Refer to the following resources for more information:

Navigate

Use Navigate to Complete a Personalized Academic Plan

Students can use Navigate to complete a personalized academic plan to know the courses they need to take to complete their degree and plan the courses they will take each semester to stay on the path to completion. Refer to the following resource for more information:

NOVA Services Portal

Get Services and Support from the NOVA Services Portal

Students can access the NOVA Services Portal with their myNOVA (VCCS) credentials to:

Parking, Printing, and NOVACard

Print to Campus and Local Printers using ACEPrint

Students can print via ACEPrint and local printer installations. Refer to the following resources for more information:

Use NOVACard for Benefits and Services

Students can use their NOVACard student ID to pay for parking permits, citations, vending machines, bookstores, printers, and for orders on GrubHub. Refer to the following resources for more information:

Use the Passport Parking App and Other Parking Services Resources Online

Students can order a NOVA parking permit, pay or appeal a citation, and find information about parking rules and regulations, Refer to the following resources for more information:

Student Information System (SIS)

Access SIS for Essential Student Information

Students can access SIS to search and register for classes, drop a class, access records, make payments and manage personal information. Refer to the following resource for more information:

Virtual Lab and Testing Centers

Access the NOVA Virtual Lab 24/7 for Windows 10 Desktops with Essential Software

Students can access the NOVA Virtual Lab 24/7 from any Windows, Mac OS, or iOS device to use essential software such as Office 2019 Pro and Acrobat Reader. Refer to the following resources for more information:

Access the Testing Centers for Testing and Proctoring Services

Students can access the testing centers for a wide range of testing and proctoring services. Refer to the following resource for more information: