Popular Services

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Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Electronic transcript, diplomas and verification service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Instructions on how to reset your IT Account password.

Request for a myNOVA (VCCS) account.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Instructions on how to reset your myNOVA (VCCS) account password.

Request permission to leave a vehicle overnight for a specific reason.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Renew or Create a Student Club/Organization.

Student success management system.

ACEPrint is NOVA's pay-per-use managed printing service.

NOVA's asset tracking and management system.

Student and Faculty file and content sharing service.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

To reserve zoom class and exam space at the Alexandria Campus

Queue management service for support and service centers around campus.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

Staff and Faculty: Request installation of a local or networked printer at your office location.

NOVA branded personal/departmental cloud based file storage and sharing service.