Popular Services

Need to report a problem? Please select the category on the right.

Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Request for a myNOVA (VCCS) account.

Instructions on how to reset your IT Account password.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Report an accessibility concern on a campus or online.

Electronic transcript, diplomas and verification service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

ACEPrint is NOVA's pay-per-use managed printing service.

Instructions on how to reset your myNOVA (VCCS) account password.

Queue management service for support and service centers around campus.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

To reserve zoom class and exam space at the Alexandria Campus

Student success management system.

Renew or Create a Student Club/Organization.

Student and Faculty file and content sharing service.

Register for Fall 2026 NOVA Walk Week.

NOVA's asset tracking and management system.

Request permission to leave a vehicle overnight for a specific reason.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.