Popular Services

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Technical support for Canvas and instructional technology.

Instructions on how to reset your IT Account password.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

NOVA's system for student registration and personal records lifecycle management.

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Request access to an electronic door(s) for a building(s) or a campus.

Request for a myNOVA (VCCS) account.

Instructions on how to reset your myNOVA (VCCS) account password.

Electronic transcript, diplomas and verification service.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

NOVA branded personal/departmental cloud based file storage and sharing service.

Request a new email distribution list or change to an existing list.

Student and Faculty file and content sharing service.

Service request form for unauthenticated clients to submit requests to the IT Helpdesk.
NOTE: requests will be addressed the next business day.

ACEPrint is NOVA's pay-per-use managed printing service.

Student success management system.

Desktop and soft telephone services.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Submit a General IT Ticket to request help with Zoom web conferencing.