Popular Services

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NOVA's system for student registration and personal records lifecycle management.

Instructions on how to reset your IT Account password.

Request for a myNOVA (VCCS) account.

Technical support for Canvas and instructional technology.

Instructions on how to reset your myNOVA (VCCS) account password.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Electronic transcript, diplomas and verification service.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

ACEPrint is NOVA's pay-per-use managed printing service.

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Student success management system.

Student and Faculty file and content sharing service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

Request assistance with local and networked printer issues.

Desktop and soft telephone services.

Request a new email distribution list or change to an existing list.

Request access to an electronic door(s) for a building(s) or a campus.

NOVA branded personal/departmental cloud based file storage and sharing service.

Queue management service for support and service centers around campus.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.