Popular Services

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Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Instructions on how to reset your IT Account password.

Student and Faculty file and content sharing service.

Student success management system.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Request for a myNOVA (VCCS) account.

Electronic transcript, diplomas and verification service.

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Request a new email distribution list or change to an existing list.

ACEPrint is NOVA's pay-per-use managed printing service.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

NOVA branded personal/departmental cloud based file storage and sharing service.

Instructions on how to reset your myNOVA (VCCS) account password.

Queue management service for support and service centers around campus.

Desktop and soft telephone services.

Submit a General IT Ticket to request help with Zoom web conferencing.

Request assistance with local and networked printer issues.

Staff and Faculty: Request installation of a local or networked printer at your office location.