Popular Services

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Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Instructions on how to reset your IT Account password.

Request for a myNOVA (VCCS) account.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

ACEPrint is NOVA's pay-per-use managed printing service.

Instructions on how to reset your myNOVA (VCCS) account password.

Renew or Create a Student Club/Organization.

Request permission to leave a vehicle overnight for a specific reason.

Request Cisco phone and Microsoft Teams Voice services and operational support.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

To reserve zoom class and exam space at the Alexandria Campus

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Student and Faculty file and content sharing service.

Electronic transcript, diplomas and verification service.

NOVA's asset tracking and management system.

NOVA branded personal/departmental cloud based file storage and sharing service.

Request assistance with local and networked printer issues.

Student success management system.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Staff and Faculty: Request installation of a local or networked printer at your office location.