Popular Services

Need to report a problem? Please select the category on the right.

NOVA's system for student registration and personal records lifecycle management.

Request for a myNOVA (VCCS) account.

Technical support for Canvas and instructional technology.

Phone and Microsoft Teams Voice services.

Instructions on how to reset your IT Account password.

Electronic transcript, diplomas and verification service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Request permission to leave a vehicle overnight for a specific reason.

Instructions on how to reset your myNOVA (VCCS) account password.

ACEPrint is NOVA's pay-per-use managed printing service.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Renew or Create a Student Club/Organization.

Queue management service for support and service centers around campus.

Student and Faculty file and content sharing service.

NOVA branded personal/departmental cloud based file storage and sharing service.

Student success management system.

Request access to an electronic door(s) for a building(s) or a campus.

Request assistance with local and networked printer issues.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Staff and Faculty: Request installation of a local or networked printer at your office location.