Popular Services

Need to report a problem? Please select the category on the right.

Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Request for a myNOVA (VCCS) account.

Electronic transcript, diplomas and verification service.

Instructions on how to reset your IT Account password.

Report an accessibility concern on a campus or online.

ACEPrint is NOVA's pay-per-use managed printing service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Request permission to leave a vehicle overnight for a specific reason.

To reserve zoom class and exam space at the Alexandria Campus

Register for Fall 2026 NOVA Walk Week.

Student success management system.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Student and Faculty file and content sharing service.

Instructions on how to reset your myNOVA (VCCS) account password.

NOVA's asset tracking and management system.

Request assistance with local and networked printer issues.

Queue management service for support and service centers around campus.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.