Popular Services

Need to report a problem? Please select the category on the right.

NOVA's system for student registration and personal records lifecycle management.

Technical support for Canvas and instructional technology.

Electronic transcript, diplomas and verification service.

Request for a myNOVA (VCCS) account.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Instructions on how to reset your IT Account password.

Request permission to leave a vehicle overnight for a specific reason.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Instructions on how to reset your myNOVA (VCCS) account password.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Student and Faculty file and content sharing service.

Student success management system.

Renew or Create a Student Club/Organization.

Request assistance with local and networked printer issues.

Queue management service for support and service centers around campus.

Request access to an electronic door(s) for a building(s) or a campus.

ACEPrint is NOVA's pay-per-use managed printing service.

NOVA branded personal/departmental cloud based file storage and sharing service.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Staff and Faculty: Request installation of a local or networked printer at your office location.