Popular Services

Need to report a problem? Please select the category on the right.


Request for a myNOVA (VCCS) account.


NOVA's system for student registration and personal records lifecycle management.


Technical support for Canvas and instructional technology.


Instructions on how to reset your IT Account password.


Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.


Renew or Create a Student Club/Organization.


MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).


NOVA Walk Week is dedicated to encouraging movement and engagement for the entire NOVA Community across all campuses. Register for Spring 2025.


ACEPrint is NOVA's pay-per-use managed printing service.


Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.


Student and Faculty file and content sharing service.


Electronic transcript, diplomas and verification service.


Submit a General IT Ticket to request help with Zoom web conferencing.


Instructions on how to reset your myNOVA (VCCS) account password.


Request assistance with local and networked printer issues.


Request a new or replacement NOVACard and How To guides for using the features associated with your account.


NOVA branded personal/departmental cloud based file storage and sharing service.


OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.


Request access to an electronic door(s) for a building(s) or a campus.


Staff and Faculty: Request installation of a local or networked printer at your office location.


Queue management service for support and service centers around campus.


Request a new email distribution list or change to an existing list.