Popular Services

Need to report a problem? Please select the category on the right.


Technical support for Canvas and instructional technology.


Instructions on how to reset your IT Account password.


ACEPrint is NOVA's pay-per-use managed printing service.


Request Cisco phone and Microsoft Teams Voice services and operational support.


NOVA's system for student registration and personal records lifecycle management.


Request for a myNOVA (VCCS) account.


Request a new or replacement NOVACard and How To guides for using the features associated with your account.


Request permission to leave a vehicle overnight for a specific reason.


Instructions on how to reset your myNOVA (VCCS) account password.


MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).


Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.


NOVA's asset tracking and management system.


Register for Spring 2026 NOVA Walk Week.


Electronic transcript, diplomas and verification service.


To reserve zoom class and exam space at the Alexandria Campus


Student success management system.


Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.


Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.


Renew or Create a Student Club/Organization.


Staff and Faculty: Request installation of a local or networked printer at your office location.


NOVA branded personal/departmental cloud based file storage and sharing service.


Student and Faculty file and content sharing service.