Popular Services

Need to report a problem? Please select the category on the right.

Request for a myNOVA (VCCS) account.

NOVA's system for student registration and personal records lifecycle management.

Technical support for Canvas and instructional technology.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Instructions on how to reset your IT Account password.

Request access to an electronic door(s) for a building(s) or a campus.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Renew or Create a Student Club/Organization.

Electronic transcript, diplomas and verification service.

Student and Faculty file and content sharing service.

ACEPrint is NOVA's pay-per-use managed printing service.

Student success management system.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

Request assistance with local and networked printer issues.

Submit a General IT Ticket to request help with Zoom web conferencing.

Request a new email distribution list or change to an existing list.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Desktop and soft telephone services.

Instructions on how to reset your myNOVA (VCCS) account password.

NOVA branded personal/departmental cloud based file storage and sharing service.