Popular Services

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Instructions on how to reset your IT Account password.


NOVA's system for student registration and personal records lifecycle management.


Technical support for Canvas and instructional technology.


Request for a myNOVA (VCCS) account.


To reserve zoom class and exam space at the Alexandria Campus


ACEPrint is NOVA's pay-per-use managed printing service.


Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.


Instructions on how to reset your myNOVA (VCCS) account password.


MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).


Request Cisco phone and Microsoft Teams Voice services and operational support.


Request permission to leave a vehicle overnight for a specific reason.


Renew or Create a Student Club/Organization.


Student success management system.


Student and Faculty file and content sharing service.


Electronic transcript, diplomas and verification service.


NOVA's asset tracking and management system.


Request a new or replacement NOVACard and How To guides for using the features associated with your account.


Queue management service for support and service centers around campus.


NOVA branded personal/departmental cloud based file storage and sharing service.


Request assistance with local and networked printer issues.