Popular Services

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NOVA's system for student registration and personal records lifecycle management.

Technical support for Canvas and instructional technology.

Phone and Microsoft Teams Voice services.

Instructions on how to reset your IT Account password.

Electronic transcript, diplomas and verification service.

Request permission to leave a vehicle overnight for a specific reason.

Renew or Create a Student Club/Organization.

Request for a myNOVA (VCCS) account.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

ACEPrint is NOVA's pay-per-use managed printing service.

Instructions on how to reset your myNOVA (VCCS) account password.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Student and Faculty file and content sharing service.

Queue management service for support and service centers around campus.

Student success management system.

Request access to an electronic door(s) for a building(s) or a campus.

NOVA branded personal/departmental cloud based file storage and sharing service.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Request assistance with local and networked printer issues.

Staff and Faculty: Request installation of a local or networked printer at your office location.