Popular Services

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NOVA's system for student registration and personal records lifecycle management.

Technical support for Canvas and instructional technology.

Request for a myNOVA (VCCS) account.

Instructions on how to reset your IT Account password.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Instructions on how to reset your myNOVA (VCCS) account password.

Electronic transcript, diplomas and verification service.

Request Cisco phone and Microsoft Teams Voice services and operational support.

ACEPrint is NOVA's pay-per-use managed printing service.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Student success management system.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

Student and Faculty file and content sharing service.

Request assistance with local and networked printer issues.

To reserve zoom class and exam space at the Alexandria Campus

Request permission to leave a vehicle overnight for a specific reason.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

NOVA branded personal/departmental cloud based file storage and sharing service.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Queue management service for support and service centers around campus.