Popular Services

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NOVA's system for student registration and personal records lifecycle management.

Request for a myNOVA (VCCS) account.

Technical support for Canvas and instructional technology.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Instructions on how to reset your IT Account password.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Request assistance with local and networked printer issues.

ACEPrint is NOVA's pay-per-use managed printing service.

Student and Faculty file and content sharing service.

Request access to an electronic door(s) for a building(s) or a campus.

Electronic transcript, diplomas and verification service.

Student success management system.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

Queue management service for support and service centers around campus.

Desktop and soft telephone services.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Request a new email distribution list or change to an existing list.

Instructions on how to reset your myNOVA (VCCS) account password.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

NOVA branded personal/departmental cloud based file storage and sharing service.