Popular Services

Need to report a problem? Please select the category on the right.


Technical support for Canvas and instructional technology.


NOVA's system for student registration and personal records lifecycle management.


Request for a myNOVA (VCCS) account.


Electronic transcript, diplomas and verification service.


Instructions on how to reset your IT Account password.


Request Cisco phone and Microsoft Teams Voice services and operational support.


Request permission to leave a vehicle overnight for a specific reason.


Report an accessibility concern on a campus or online.


MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).


Student success management system.


ACEPrint is NOVA's pay-per-use managed printing service.


Request a new or replacement NOVACard and How To guides for using the features associated with your account.


Queue management service for support and service centers around campus.


Student and Faculty file and content sharing service.


To reserve zoom class and exam space at the Alexandria Campus


Instructions on how to reset your myNOVA (VCCS) account password.


Register for Fall 2026 NOVA Walk Week.


Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.


NOVA's asset tracking and management system.


Staff and Faculty: Request installation of a local or networked printer at your office location.