Popular Services

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Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Instructions on how to reset your IT Account password.

ACEPrint is NOVA's pay-per-use managed printing service.

Request for a myNOVA (VCCS) account.

Request Cisco phone and Microsoft Teams Voice services and operational support.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Instructions on how to reset your myNOVA (VCCS) account password.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Student success management system.

Electronic transcript, diplomas and verification service.

Request permission to leave a vehicle overnight for a specific reason.

NOVA branded personal/departmental cloud based file storage and sharing service.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

NOVA's asset tracking and management system.

Renew or Create a Student Club/Organization.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

To reserve zoom class and exam space at the Alexandria Campus

Student and Faculty file and content sharing service.

Queue management service for support and service centers around campus.