Popular Services

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Technical support for Canvas and instructional technology.

Instructions on how to reset your IT Account password.

Request for a myNOVA (VCCS) account.

NOVA's system for student registration and personal records lifecycle management.

ACEPrint is NOVA's pay-per-use managed printing service.

Electronic transcript, diplomas and verification service.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

To reserve zoom class and exam space at the Alexandria Campus

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Request permission to leave a vehicle overnight for a specific reason.

Student success management system.

Instructions on how to reset your myNOVA (VCCS) account password.

Renew or Create a Student Club/Organization.

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NOVA's asset tracking and management system.

Student and Faculty file and content sharing service.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Request assistance with local and networked printer issues.

Queue management service for support and service centers around campus.

NOVA branded personal/departmental cloud based file storage and sharing service.