Popular Services

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Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Instructions on how to reset your IT Account password.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Request for a myNOVA (VCCS) account.

ACEPrint is NOVA's pay-per-use managed printing service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Electronic transcript, diplomas and verification service.

Instructions on how to reset your myNOVA (VCCS) account password.

Request permission to leave a vehicle overnight for a specific reason.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

NOVA's asset tracking and management system.

Student and Faculty file and content sharing service.

To reserve zoom class and exam space at the Alexandria Campus

Request assistance with local and networked printer issues.

Student success management system.

NOVA branded personal/departmental cloud based file storage and sharing service.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

Staff and Faculty: Request installation of a local or networked printer at your office location.