Popular Services

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NOVA's system for student registration and personal records lifecycle management.


Instructions on how to reset your IT Account password.


Technical support for Canvas and instructional technology.


Request for a myNOVA (VCCS) account.


Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.


ACEPrint is NOVA's pay-per-use managed printing service.


To reserve zoom class and exam space at the Alexandria Campus


Renew or Create a Student Club/Organization.


Request Cisco phone and Microsoft Teams Voice services and operational support.


Instructions on how to reset your myNOVA (VCCS) account password.


Request permission to leave a vehicle overnight for a specific reason.


MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).


Request a new or replacement NOVACard and How To guides for using the features associated with your account.


Student success management system.


NOVA's asset tracking and management system.


Student and Faculty file and content sharing service.


Electronic transcript, diplomas and verification service.


NOVA branded personal/departmental cloud based file storage and sharing service.


Queue management service for support and service centers around campus.


Request assistance with local and networked printer issues.