Popular Services

NOVA's system for student registration and personal records lifecycle management.

Need to report a problem? Click here to get help.

Instructions on how to reset your IT Account password.

Technical support for Canvas and instructional technology.

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Request for a myNOVA (VCCS) account.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Electronic transcript, diplomas and verification service.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

ACEPrint is NOVA's pay-per-use managed printing service.

Request a new email distribution list or change to an existing list.

Request access to an electronic door(s) for a building(s) or a campus.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Instructions on how to reset your myNOVA (VCCS) account password.

Service request form for unauthenticated clients to submit requests to the IT Helpdesk.
NOTE: requests will be addressed the next business day.

NOVA branded personal/departmental cloud based file storage and sharing service.

Desktop and soft telephone services.

Queue management service for support and service centers around campus.

Student success management system.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Request assistance with local and networked printer issues.

Student and Faculty file and content sharing service.