Popular Services

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Technical support for Canvas and instructional technology.

NOVA's system for student registration and personal records lifecycle management.

Instructions on how to reset your IT Account password.

Instructions on how to reset your myNOVA (VCCS) account password.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

ACEPrint is NOVA's pay-per-use managed printing service.

Request for a myNOVA (VCCS) account.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Request Cisco phone and Microsoft Teams Voice services and operational support.

Student and Faculty file and content sharing service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Request permission to leave a vehicle overnight for a specific reason.

Electronic transcript, diplomas and verification service.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

To reserve zoom class and exam space at the Alexandria Campus

NOVA branded personal/departmental cloud based file storage and sharing service.

Renew or Create a Student Club/Organization.

NOVA's asset tracking and management system.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Queue management service for support and service centers around campus.

Student success management system.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Request assistance with local and networked printer issues.