Popular Services

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NOVA's system for student registration and personal records lifecycle management.

Technical support for Canvas and instructional technology.

Instructions on how to reset your IT Account password.

Request for a myNOVA (VCCS) account.

Instructions on how to reset your myNOVA (VCCS) account password.

Request Cisco phone and Microsoft Teams Voice services and operational support.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

NOVA branded personal/departmental cloud based file storage and sharing service.

NOVA's asset tracking and management system.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

Request permission to leave a vehicle overnight for a specific reason.

Student success management system.

Electronic transcript, diplomas and verification service.

ACEPrint is NOVA's pay-per-use managed printing service.

Student and Faculty file and content sharing service.

Renew or Create a Student Club/Organization.

Request assistance with local and networked printer issues.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

To reserve zoom class and exam space at the Alexandria Campus

Queue management service for support and service centers around campus.