My Recently Visited Services

Request assistance with local and networked printer issues.

Technical support for Canvas and instructional technology.

Instructions on how to reset your IT Account password.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

Need to report a problem? Please select the category on the right.

NOVA's system for student registration and personal records lifecycle management.

Request for a myNOVA (VCCS) account.

NOVA branded personal/departmental cloud based file storage and sharing service.

Student success management system.

Instructions on how to reset your myNOVA (VCCS) account password.

Student and Faculty file and content sharing service.

Queue management service for support and service centers around campus.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

ACEPrint is NOVA's pay-per-use managed printing service.

Request permission to leave a vehicle overnight for a specific reason.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Electronic transcript, diplomas and verification service.

Request Cisco phone and Microsoft Teams Voice services and operational support.

NOVA's asset tracking and management system.

Renew or Create a Student Club/Organization.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.