My Recently Visited Services

Request for a myNOVA (VCCS) account.

Need to report a problem? Please select the category on the right.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Instructions on how to reset your IT Account password.

Instructions on how to reset your myNOVA (VCCS) account password.

Renew or Create a Student Club/Organization.

Technical support for Canvas and instructional technology.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

NOVA branded personal/departmental cloud based file storage and sharing service.

ACEPrint is NOVA's pay-per-use managed printing service.

Staff and Faculty: Request installation of a local or networked printer at your office location.

Request assistance with local and networked printer issues.

Electronic transcript, diplomas and verification service.

NOVA's system for student registration and personal records lifecycle management.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Queue management service for support and service centers around campus.

Request permission to leave a vehicle overnight for a specific reason.

Student success management system.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Student and Faculty file and content sharing service.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.