My Recently Visited Services

Instructions on how to reset your IT Account password.

NOVA branded personal/departmental cloud based file storage and sharing service.

NOVA's system for student registration and personal records lifecycle management.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Request for a myNOVA (VCCS) account.

Technical support for Canvas and instructional technology.

Student success management system.

Need to report a problem? Please select the category on the right.

Zoom is NOVA's Web Conferencing Tool. Zoom allows participants to connect to virtual meetings and instructions from their computer, mobile device, or phone. Zoom is easily accessed through myNOVA or Canvas.

Student and Faculty file and content sharing service.

Instructions on how to reset your myNOVA (VCCS) account password.

Submit a General IT Ticket to request help with Zoom web conferencing.

Desktop and soft telephone services.

OneDrive is cloud file storage and collaboration that is bundled with the Microsoft 365 productivity software suite.

Electronic transcript, diplomas and verification service.

Queue management service for support and service centers around campus.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

ACEPrint is NOVA's pay-per-use managed printing service.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Request a new email distribution list or change to an existing list.

Request assistance with local and networked printer issues.