My Recently Visited Services

Request for a myNOVA (VCCS) account.

Instructions on how to reset your IT Account password.

Technical support for Canvas and instructional technology.

NOVA branded personal/departmental cloud based file storage and sharing service.

Need to report a problem? Please select the category on the right.

Request assistance with local and networked printer issues.

Queue management service for support and service centers around campus.

Request installation of an electronic access control for an existing door, or submit a ticket to have service on an existing door scheduled.

Instructions on how to reset your myNOVA (VCCS) account password.

NOVA's system for student registration and personal records lifecycle management.

Request a new or replacement NOVACard and How To guides for using the features associated with your account.

Staff and Faculty: Request installation of a local or networked printer at your office location.

MFA is an IT service authentication system that requires you to provide two or more verification methods to access myNOVA (VCCS) critical tools (i.e., Canvas) and NVCC critical tools (i.e., Teams).

To reserve zoom class and exam space at the Alexandria Campus

Electronic transcript, diplomas and verification service.

ACEPrint is NOVA's pay-per-use managed printing service.

Service request form for unauthenticated clients to submit requests to the IT Help Desk.
Note: Requests will be addressed the next business day.

Renew or Create a Student Club/Organization.

Temporary service to allow FPSS contractors and employees to request help with VCCS credential creation.

Request Cisco phone and Microsoft Teams Voice services and operational support.

Student and Faculty file and content sharing service.